Privacy policy

PRIVACY POLICY

At Buy Habibii FZE LLC (referred to as "we", "our", or "us"), we are committed to protecting the privacy, security, and confidentiality of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. How We Obtain Your Information

We collect personal and statistical information when you interact with our website, create an account, or place an order. We obtain data through:

  • Information you directly provide to us during checkout or account registration.
  • Automated tracking technologies (such as cookies and server logs) as you navigate through our site.

2. Personal Data We Collect

To process your orders and provide a seamless shopping experience, we may collect the following information:

  • Contact Details: Full name, email address, and UAE mobile/phone number.
  • Delivery & Billing Details: Shipping address(es), billing address, and location details within the UAE.
  • Account Credentials: Username and password (encrypted).
  • Communication History: Records of customer service calls, emails, or chat inquiries for quality control and service improvement.

Payment Security Disclaimer: We do NOT collect, store, sell, lease, or rent your credit card, debit card, or banking details to any third party. All online card transactions are processed securely through certified, PCI-DSS compliant payment gateway partners using Secure Socket Layer (SSL) encryption.

3. How We Use Your Information

We process your personal information strictly for legitimate business purposes, including:

  • Fulfilling and delivering your orders accurately to your specified location.
  • Communicating order updates, delivery tracking details, or customer support responses.
  • Personalizing your website experience and recommending relevant products.
  • Sending promotional offers, deals, and newsletters (only with your explicit prior consent).
  • Preventing fraud and complying with UAE legal and regulatory obligations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar identifiers to enhance your browsing experience, analyze traffic flows, and optimize site functionality.

  • Functional Cookies: Remember your cart items, language preferences, and login sessions.
  • Analytics & Performance Cookies: We utilize tools like Google Analytics to understand user interactions, traffic sources, and site performance.
  • Ad Targeting: We and our third-party advertising partners (e.g., Google, Meta) may use cookies to show relevant advertisements tailored to your interests.

You can disable or block cookies through your browser settings at any time; however, disabling cookies may restrict certain purchasing features on our store.

5. How We Share Your Data

We respect your privacy and do not sell or trade your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business, such as:

  • Logistics & Delivery Partners: Courier agencies that fulfill and deliver your physical orders in the UAE.
  • Payment Gateways: Certified financial institutions that process online credit/debit card payments.
  • IT & Analytics Vendors: Trusted technical partners that support our hosting, website operations, and analytics.

We reserve the right to disclose personal data if required by UAE law, court orders, or to protect the rights, property, and safety of Buy Habibii FZE LLC, our users, or the public.

6. Your Data Protection Rights

You have complete control over your personal data:

  • Access & Review: You may request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate profile details directly via your account settings or by contacting us.
  • Account Deletion: You can request the deletion of your account and personal details from our active databases by emailing our support team.
  • Marketing Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in any promotional email.

7. Data Security

We employ industry-standard administrative, technical, and physical security measures—including SSL data encryption, firewalls, and restricted employee access—to safeguard your personal data against unauthorized access, loss, or disclosure.

8. Merchant Contact Details

If you have any questions, concerns, or data requests regarding this Privacy Policy, please reach out to us:

  • Legal Entity Name: Buy Habibii FZE LLC
  • Email Address: care@buyhabibii.com
  • Physical Address: BC-893543, 26th Floor, Amber Gem Tower, Sheikh Khalifa St, Ajman, United Arab Emirates
  • Phone / WhatsApp: +971 56 867 5188
  • License / Registration Number: 2628917743888